Can I order an item for delivery to an international address?
Yes, we use FedEx or a similar service to ship our goods, so can deliver to almost anywhere in the world. A full list of the countries served can be seen when you view your basket. In the 'Order Summary' section is a drop-down menu, selecting your ...
Who is eligible for a trade account?
Our definition of a “trade customer” is any business or sole-trader that purchases or specifies lighting on a regular basis in the context of their business activities. These businesses include interior designers, design & build firms, electricians, ...
What evidence do you require for a trade account?
We will accept that you represent the business you say you do if: Your email address includes the name or nature of your business You can point us to your business website or trade website and that site confirms your credentials. In this case we will ...
What are your delivery charges?
Delivery charges vary depending on the delivery address. At the moment there is free* delivery for UK and Ireland orders over £100 or €125 (excluding Scottish Highlands and all offshore islands). Below this order level the charge will be £10.00 or ...
How long does delivery take?
Orders taken via our website are normally processed within an hour or two of receipt during working hours. However, we source products from all around Europe, so delivery times vary per order and in some cases can be longer than a 30 day lead time. ...