7-Day 100% Best Price Guarantee
At Lightsource, we are committed to making sure you can relax about pricing and instead focus your energy on choosing the right light for your project. Our Best Price Guarantee is a testament to that commitment.
Lightsource guarantees to match any other UK store's price and refund you 100% of the difference for the 7 days following your purchase
Qualifying Terms and Conditions
- The Best Price Guarantee cannot be used in conjunction with any other coupon, bundle or project pricing offer, nor does it apply to limited-quantity offers, manufacturer's rebates, discontinued, closeouts, clearances, returns, liquidation, used, bulk quantity products, or typographical errors.
- Price comparisons must be on the exact same product with the same options, based on total delivered price and for same quantity purchased.
- The advertised price is from an authorized UK retailer.
- The price is a published price.
- Price adjustments are calculated on the total delivered price of the product including all applicable shipping charges but do not include the freight cost of oversized shipments.
- Products on extended backorder or long production lead-times do not qualify.
- Lightsource reserves the right to determine whether competitors' products and/or prices reflect a true and fair comparison.
- Lightsource reserves the right to not sell any product below its cost.
How to Claim
Please contact us by email on email@example.com
to initiate a price match guarantee claim. Please make sure you provide the exact URL web address of the product on the competitor's web site. Please also include your order number along with details of the price difference when you contact us.
Can I order an item for delivery to an international address?
Yes, we use FedEx or a similar service to ship our goods, so can deliver to almost anywhere in the world. A full list of the countries served can be seen when you view your basket. In the 'Order Summary' section is a drop-down menu, selecting your ...
How long does delivery take?
Orders taken via our website are normally processed within an hour or two of receipt during working hours. However, we source products from all around Europe, so delivery times vary per order and in some cases can be longer than a 30 day lead time. ...
Our unwanted returns policy
Public Customers Our simple returns policy is designed to allow you to shop with peace of mind. As a member of the public you can return unwanted products so long as you inform us within 14 days of receiving the order. You will be provided a ...