What Payment Methods do you Accept?
Paying for your order is extremely simple with us.
We are able to process payments directly on our website for MasterCard and Visa in GBP. Please note, at this time we are unable to accept AMEX or Diners club cards. All Payments via the website are processed in GBP. All payments are taken in full at the time of ordering on our website.
We can also take payment via card (MasterCard and Visa) over the telephone on +442890666615 (9 AM- 5 PM GMT Monday to Friday).
We are also able to accept payment via Bank Transfer.
If you wish to pay by Bank Transfer please contact us via telephone +442890666615 (9 AM- 5 PM GMT Monday to Friday) or by emailing firstname.lastname@example.org
with your order and contact details so we can discuss your requirements and send you the necessary account information.
What are your delivery charges?
Delivery charges vary depending on the delivery address. At the moment there is free* delivery for UK and Ireland orders over £100 or €125 (excluding Scottish Highlands and all offshore islands). Below this order level the charge will be £10.00 or ...
Your goods arrived damaged
In the event that your order arrives in a damaged condition please contact us within 48 hours of receipt. Please email us photographs of the damage and the packing to email@example.com. Without this information we cannot properly ...
What evidence do you require for a trade account?
We will accept that you represent the business you say you do if: Your email address includes the name or nature of your business You can point us to your business website or trade website and that site confirms your credentials. In this case we will ...
Our unwanted returns policy
Public Customers Our simple returns policy is designed to allow you to shop with peace of mind. As a member of the public you can return unwanted products so long as you inform us within 14 days of receiving the order. You will be provided a ...